Privacy Policy

Last updated: 10/20/2025

1. Information We Collect

Personal Information

  • Name and contact information (phone numbers, email addresses)
  • Educational background and preferences
  • Tuition requirements and location preferences
  • Communication preferences and message history

WhatsApp Business API Data

  • Phone numbers for messaging purposes
  • Message content and delivery status
  • Communication timestamps and frequency
  • User engagement metrics
2. How We Use Your Information
  • Provide tuition matching services
  • Send relevant notifications and updates via WhatsApp
  • Improve our platform and user experience
  • Comply with legal obligations
  • Send marketing communications (with consent)
3. WhatsApp Business API Integration

We use WhatsApp Business API to send you important updates, tuition opportunities, and service notifications. By providing your phone number, you consent to receive messages through WhatsApp.

WhatsApp Data Processing

  • Your phone number is stored securely in our database
  • Message content is processed for delivery and tracking
  • Delivery status is monitored for service quality
  • You can opt-out of WhatsApp communications at any time
4. Data Security
  • All data is encrypted using industry-standard protocols
  • Access to personal information is restricted to authorized personnel
  • Regular security audits and updates are conducted
  • Third-party services (including WhatsApp) are vetted for security compliance
5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • With service providers who assist in platform operations
  • To protect our rights and prevent fraud
6. Your Rights
  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for WhatsApp messaging
  • Request data portability
7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. WhatsApp message data is retained for service quality purposes and can be deleted upon request.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@tuitionmedia.com

Phone: +880 9617 623 835

Address: Dhaka, Bangladesh

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.