Terms of Service

By accessing and using Tuition Media's platform and services, including our WhatsApp Business API integration, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Tuition Media provides an online platform connecting students, guardians, and tutors for educational services. Our services include:

• Tuition matching and booking services
• Communication tools including WhatsApp messaging
• Payment processing and management
• Educational content and resources
• User support and customer service

• Provide accurate and truthful information
• Maintain the security of your account credentials
• Use the platform for lawful purposes only
• Respect other users' privacy and rights
• Report any suspicious or inappropriate activity
• Comply with all applicable laws and regulations

Users are prohibited from engaging in the following activities:

• Spamming or sending unsolicited messages
• Harassing or threatening other users
• Sharing inappropriate or offensive content
• Attempting to circumvent security measures
• Using the platform for commercial purposes without authorization
• Violating intellectual property rights
• Engaging in fraudulent or deceptive practices

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using our services, you consent to the collection and processing of your data as described in our Privacy Policy, including the use of WhatsApp Business API for communication purposes.

• All fees are payable in advance of service delivery
• Prices are subject to change with prior notice
• Refunds are processed according to our refund policy
• Payment disputes must be reported within 30 days
• We use secure payment processors for all transactions

We strive to maintain high service availability, but we do not guarantee uninterrupted access to our platform. Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical issues or system failures
• Third-party service disruptions (including WhatsApp)
• Force majeure events

Tuition Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

You agree to indemnify and hold harmless Tuition Media from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

We may terminate or suspend your access to our services at any time for:

• Violation of these Terms of Service
• Fraudulent or abusive behavior
• Non-payment of fees
• Extended periods of inactivity

You may terminate your account at any time by contacting our support team.

These Terms of Service are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be resolved through binding arbitration in Dhaka, Bangladesh.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified terms.

If you have questions about these Terms of Service, please contact us: